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Recently, I received this wonderful email from Tom, a customer who visited our store in Grapevine. I would like to thank Alicia, our sales associate who helped him. And of course, I appreciate Tom taking the time to write us …
“I highly recommend this jeweler. Even though I had purchased an automatic Breitling at another jeweler, not associated with Haltom's - an associate by the name of Alicia in the Grapevine store went out of her way to help me.
I have been having some issues with the watch and she took the time to explain several things I could do to make sure the watch operates at maximum efficiency when I get it back from repair. She spent more time trying to help me than the person who sold it to me!
My only regret is that I did not buy the watch from Alicia at Haltom's to begin with. In the future, any other purchase will be considered there first!”
At Haltom’s, we pride ourselves on our customer service, and we’re always happy to help. If you have a watch that doesn’t seem to be operating at peak performance, please bring it by and we’ll see what we can do.